Sorino Store Privacy Policy

Dear User,
We care about your privacy and want you to feel comfortable when using our services. That is why we present below the most important information about how we process your personal data and the cookies used by our Store. This information has been prepared in accordance with the GDPR – the General Data Protection Regulation.

PERSONAL DATA CONTROLLER (“Controller”)

Hooka Sp. z o.o., registered office at Żeromskiego 72D, 05-250 Słupno, entered into the National Court Register – Register of Entrepreneurs by the District Court for the Capital City of Warsaw in Warsaw, 14th Commercial Division of the National Court Register, under KRS no. 0000611453, NIP (Tax ID) 5361922924, REGON 364155924, share capital PLN 5,000.00.

PERSONAL DATA AND PRIVACY

If you intend to create a User Account and use our services, you will be asked to provide your personal data.

Your data will be processed for the purposes listed below, related to the operation of the Store and the provision of services offered therein (“Services”).

Purpose of processing:
Depending on your choice, this may include:

Providing services offered in the Store
Fulfilling your orders
Direct marketing
Sending newsletters

Legal basis for processing:

Sales agreement or actions taken at your request prior to concluding it (Art. 6(1)(b) GDPR)
Our legal obligations, e.g., related to accounting (Art. 6(1)(c) GDPR)
Your consent given in the Store (Art. 6(1)(a) GDPR)
Service agreement or actions taken at your request prior to concluding it (Art. 6(1)(b) GDPR)
Our legitimate interest in establishing, pursuing, or defending potential claims (Art. 6(1)(f) GDPR)
Our legitimate interest in conducting direct marketing (Art. 6(1)(f) GDPR)
Our legitimate interest in processing data for analytical and statistical purposes (Art. 6(1)(f) GDPR)
Our legitimate interest in conducting customer satisfaction surveys (Art. 6(1)(f) GDPR)

Providing data:
Voluntary, but in some cases required to conclude a contract.

Consequence of not providing data:
Depending on the purpose:

No possibility to register in the Store
No possibility to use Store services
No possibility to make purchases in the Store
No possibility to receive information about promotions or special offers available in the Store

Possibility to withdraw consent:
At any time. Data processing prior to withdrawal remains lawful.

PROFILING

Within the Store, we may automatically tailor certain content to your needs, i.e., perform profiling using the personal data you provide.

If profiling could result in decisions producing legal effects concerning you or similarly significantly affecting you, we will conduct it only with your consent.

You may withdraw your consent at any time. Data processing prior to withdrawal remains lawful.

DATA RETENTION PERIOD

We will process your data only for as long as we have a legal basis to do so, i.e., until:

We are no longer legally obliged to process your data
The period for establishing, pursuing, or defending potential claims under the contract concluded via the Store has expired
You withdraw your consent if it was the legal basis for processing
Your objection to data processing is accepted – in cases where the basis was our legitimate interest or the data was processed for direct marketing purposes, including profiling

— whichever occurs last.

DATA SECURITY

When processing your personal data, we apply organizational and technical measures in accordance with applicable laws, including encrypting the connection using an SSL certificate.

YOUR RIGHTS

You have the right to request:

Access to your personal data
Rectification of your data
Erasure of your data
Restriction of processing
Transfer of your data to another controller

You also have the right to:

Object at any time to the processing of your personal data:
- For reasons related to your particular situation – against processing based on Art. 6(1)(f) GDPR (legitimate interests pursued by the controller), including profiling based on those provisions
- If personal data is processed for direct marketing purposes, including profiling related to such direct marketing

If you believe your data is processed unlawfully, you may lodge a complaint with the supervisory authority.

COOKIES

Our Store, like most websites, uses cookies. These files:

Are stored in the memory of your device (computer, phone, etc.)
Enable you to use all the Store’s functions
Do not change your device settings

Using your browser settings, you can at any time:

Delete cookies
Block the use of cookies in the future

In this Store, cookies are used for:

Remembering information about your session
Statistical purposes
Marketing purposes
Providing Store functionality

For instructions on managing cookies, including disabling them in your browser, please refer to your browser’s help file (press F1 in most browsers) or visit:

Firefox
Chrome
Safari
Internet Explorer / Microsoft Edge

More information about cookies is available on Wikipedia.

EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of external entities to which your data may be transferred. Below is a list of possible recipients of your data:

Software provider necessary to operate the online store
Delivery service provider
Payment provider
Social media platforms
Accounting office
Software provider supporting business operations (e.g., accounting software)
Mailing system provider
Marketing services provider
Statistical services provider
Relevant public authorities, to the extent that the Controller is obliged to share the data with them

CONTACTING THE CONTROLLER

Want to exercise your rights regarding personal data?
Or simply ask something related to our Privacy Policy?

Email us at: info@hooka.pl

Contact details